Site Access Issues

[DeanH]

New topic started for issues...

[Mark187187]

I can't log in from the home page anymore on android chrome. I have to navigate further into the site before it lets me. I also get a dozen redirects to competition spam pages still every once in a while, even with a new bookmark, before it lets me in.

https://imgur.com/gallery/WEqASba

[DeanH]

I have never used "Android Chrome".
I use chrome on PC all the time, I use an android phone but don't use Chrome on that - is this a tablet thing?
Are all other browsers ok?

I assume you describe that you type in thesnookerforum.co.uk to start a search and you still get an issue?
I assume you have cleared all history AND cache?
Please give some more info and I will pass on to the techies.

[Shockerz]

Hi Dean

I'm on a laptop with Google Chrome this morning and every time I log in I get redirected to spam or my Norton Antivirus picks up a malicious attack.

I can log in via a lesser page but not by the direct website address or forum links.

If I log via Firefox it is fine.

[DeanH]

Well if your link takes you to elsewhere then I am not surprised your Norton AV kicks off. That is those sites not specifically TSF
can you paste the link you use (as plain text) here
is it a saved link?

"lesser page" - can you explain this term?

ta

[Shockerz]

Well if your link takes you to elsewhere then I am not surprised your Norton AV kicks off. That is those sites not specifically TSF
can you paste the link you use (as plain text) here
is it a saved link?

"lesser page" - can you explain this term?

ta

Exactly (regarding the link). I guess the question is how and why.

Generally I use the direct link: "https://www.thesnookerforum.co.uk/board/forum" or the forum link of "https://www.thesnookerforum.co.uk/board/forum" so nothing special; they are both clicked on from the Google search.

When you type, "The Snooker Forum" into the internet the main website link will generally have half a dozen other links chosen from that website available to click that offer you different sections e.g. Cues, Coaching Questions; If I click on one of these lesser links then I generally don't have any issues.

It has been this way for a very long time and in the past I have given up many times trying t gain access; at a guess, I reckon a couple of years which is one of the main reasons I just stopped coming in as I just couldn't get access.

I'm not a technophobe and have completed around 20 or so websites so occasionally get hacked as my security pluggins are out of date or other reasons so I guess the snooker forum has just been a target for a while?

Hopefully this was reasonably clear.

[DeanH]

if I Google search for "The Snooker Forum" I get issues with other sites.
If I type directly in the Address bar (not search engine but field at top of the browser window) "thesnookerforum", press return, I get correct site.
this I save as favourite, no problems from then on.


Information sent to techies

[Shockerz]

if I Google search for "The Snooker Forum" I get issues with other sites.
If I type directly in the Address bar (not search engine but field at top of the browser window) "thesnookerforum", press return, I get correct site.
this I save as favourite, no problems from then on.


Information sent to techies

It's an interesting one Dean as I used it from my favourites for years until this problem cropped up; from there I started just using the search. Go figure!

[fkhan]

Please let me know if e-mail notifications are working.

[DeanH]

Please let me know if e-mail notifications are working.

not at the moment, I have been asking, it seems to pop on and then disappears again

[fkhan]

Thanks Dean.

[itsnoteasy]

if I Google search for "The Snooker Forum" I get issues with other sites.
If I type directly in the Address bar (not search engine but field at top of the browser window) "thesnookerforum", press return, I get correct site.
this I save as favourite, no problems from then on.


Information sent to techies

That can't be helping with traffic to the site, no wonder it's quiet.

[DeanH]

That can't be helping with traffic to the site, no wonder it's quiet.

exactly
And I don't know what can be down about them.

[fkhan]

Hacked possibly!

https://support.google.com/webmaster.../4643174?hl=en

[DeanH]

Hacked possibly!

https://support.google.com/webmaster.../4643174?hl=en

Yes precisely, it all happened when the vBulletin platform was hacked and brought down last year.
Everything has been topsyturvy since and most fixes have been up to vBulletin themselves and not in the control of TSF