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SAFER ONLINE PURCHASES - Cue Buying Proxy Service managed by forum volunteers

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  • eBay SAFER ONLINE PURCHASES - Cue Buying Proxy Service managed by forum volunteers

    As a few of you might know, I'm currently going through a messy situation trying to buy a cue from a newer member of the forum. Hopefully, it all gets resolved. Buying a cue in this way is a gamble because I have no practical way to see/verify the cue.

    But here is an idea: What if someone from South Wales, a forum member here, volunteered to be a purchaser on my behalf? What if there was a standing list of members with a decent honest reputation that were willing to act as proxy, essentially exchange money for cue with a seller on behalf of a buyer, and then also volunteer to ship the cue out? Once the issues I'm dealing with on the cue happened, I came to realize a few good men were still around and I could have probably just asked for help from them.

    As a volunteer (paid or not), it's up to you to set the terms of how/where you would participate. But I think at the very least it's your duty to ensure the cue is shipped to the eventual buyer safely and as promised. As you would be the proxy, the seller would only get the money once you have verified that the conditions have been met. It's also your duty to ensure the seller's safety by making sure the money is paid to you, the proxy, in full by the buyer. I think that's a given.

    Here is how it could work:
    1. Mark wants a cue from Bob. Mark is in Hong Kong, Bob is in Wales.
    2. Tom lives in Wales and is a verified, reputable cue sale proxy volunteer as per this thread.
    3. Mark informs Bob that he will be buying the cue through Tom, a volunteer proxy as listed here.
    4. If Bob agrees (and why shouldn't he if he has nothing to hide), Mark will then send Tom the full payment for the cue and shipping.
    5. Tom deposits said funds, and then arranges to visit the seller at a safe location to pay for the cue (how about your police office or snooker club?)
    6. If the cue is in the condition stated in the original sale, and the buyer's requirements are met (weight, whip, etc), then Tom confirms the ad as posted here or on Ebay is safe/true and gives Mark a yay/nay. Tom then pays the seller, and takes possession of the cue.
    7. Tom ships the cue to Mark as he has been given the funds necessary to do so during the transaction. Everyone is happy!

    Interested to participate?
    I'm not sure what the criteria are or even if it's OK to charge the buyer to make a few quid on the side (gas, time, etc) as a volunteer. I guess that's up to you as an individual and something I'm not going to state here. It's also up to the other thread subscribers here to determine if you are in fact worth of that duty in your city, regional area. For now, just leave your name stating the city/area/region you can cover on behalf of other members here.

    Minimum volunteer requirements
    These are all just suggestions. I'm totally open to ideas.

    - 500 posts on TSF (I have 530 so that puts me in the good)
    - Publicly available contact information?
    - Mug shot available for all to see?
    - Personal address shared with all other Volunteer proxy members?
    - Membership verified by other Proxy volunteers?

    Benefits/Costs for Buyers
    Most obviously, you will not get fleeced. As long as the verified volunteer here is reputable and everyone else recognizes them as so, you should be in safe hands. You may have to pay a few extra quid/dollars to Proxy volunteers as suggested above but at least you know the transaction will proceed to completion. It's up to you if you wish to use the service of course. I make no demands that this Proxy idea thing is a required process for cue purchases. It's entirely up to you. Perhaps on a cheap cue, it's just not worth the time/effort but if you are buying a 600 quid Woolridge, it might be useful to spend the extra 40 quid for a Proxy volunteer from here that can cover your ass.

    Benefits/Costs to Sellers
    You get paid cash from the Proxy volunteer. No muss, no fuss. You don't even have to ship the cue - in fact that is something the Volunteer is required to do (see below).

    Benefits/Costs to Volunteers
    Taking on this job is a big responsibility. You have to respect the buyer's wishes, handle his money, and make sure the cue is safely transacted. You should probably also have a scale and digital caliper on you when you see the cue. If you don't know much about cues, you might not be a good candidate as a volunteer here. You should know the parts of a cue, what to look for when buying, and should have an eye for detail (for example to see tiny cracks or what have you). You should also be diligent to report on anything that wasn't originally stated in the ad (like a bad ferrule). Most importantly, its your job as a volunteer to ship the cue out to the buyer's verified home address. I think that's a given.

    FAQ
    1. When should I send the money? You should first inform the seller you wish to use a proxy listed here and see if they agree. They have the right to refuse I suppose but that should tell you something about the sale anyways. Then you should also get permission from the proxy for their time/service. The proxy might not be available to help you in which case that could leave you less protected.

    2. Why don't I just visit the seller myself? Up to you. Maybe you need help from a Senior member that knows cues. Maybe you don't feel safe doing the transaction on your own. Maybe you live too far away like overseas. It's your call and you aren't required to do anything here.

    3. Can I pay the proxy volunteer after I get the cue? Unlikely. You have to understand, the volunteers here only ensure your transaction goes smoothly and to completion. They can look at the cue, take additional photos and do whatever else you might ask of them to ensure the cue is as stated. The terms of their services is entirely up to them. Remember, this post is all about volunteer efforts. If you want additional insurance, pay for it. If the cue breaks in transit, know it wasn't the volunteer's fault as they have a reputation on TSF here to uphold.

    4. Why don't I just use a regular proxy system like escrow.com? Well you can, but I think a qualified member here know cues better than some escrow.com representative. I mean do you really want escrow.com to verify that the cue is in fact a Mike Woolridge and that the butt diameter is in fact 29mm and that it plays OK without any bad joints or cracks in the butt? I'm pretty sure escrow.com doesn't have the ability to do that.

    5. Can I specify how the cue is to be shipped/packaged? Sure. Up to you. The volunteers listed here can choose to help you or not. Remember, nobody listed here is required to help you if you don't ask nicely. I think it's a given though that a volunteer listed here would make sure your cue was packaged up well enough and sent in good hands. If you aren't sure, ask.

    6. Who pays for the packaging/shipping? Well you, the buyer, do of course. Same as before except that someone listed here is making sure the seller gives the cue and has it packaged up ready for shipping. You should probably ask the seller to package the cue up, or have the packaging materials ready for the proxy volunteer to take with them. Otherwise, arrange to pay the proxy volunteer listed here for the extra work they may need to do.

    7. As a Proxy Volunteer, shall I open a packaged up cue? Absolutely. The whole idea is to reduce fraud/scams on TSF. It's your job as a volunteer to ensure authenticity and improve transaction safety.You are working on behalf of the cue buyer and seller to ensure both are satisfied. The buyer gets the cue as stated, and the seller gets the money as promised.

    List of Volunteers in Regional Areas
    I guess since I started the idea, I will be the first to volunteer.

    PLEASE CONTACT THE SELLER/BUYER AND THE VOLUNTEER BELOW FOR PERMISSION TO USE THEIR SERVICE BEFORE YOU SEND ANY MONEY. THEY HAVE THE RIGHT TO REFUSE BEING INVOLVING IN YOUR TRANSACTION AT THEIR OWN DISCRETION. ASK NICELY AND PEOPLE WILL ACCOMODATE. VOLUNTEERS LISTED HERE ARE DOING THIS AS A BENEFIT TO TSF MEMBERS AND ARE NOT REQUIRED TO HELP YOU IF THEY DON'T WANT TO.

    ==========================
    Burnaby, Canada servicing Lower Mainland and Greater Vancouver.
    TSF member name: TheLongBomber. Cost for proxy service: my gas plus $5 bucks (for Tim Horton's ) plus costs of money transfer/fees. Not sure if I cover an area? Just ask me. Payments possible via Paypal, Wire, etc. PM me for details or help.

    ==========================

    Edits made to this post:
    1/27/2012 - created original post
    Last edited by thelongbomber; 28 January 2012, 10:34 AM. Reason: updated by details
    Mayur Jobanputra, Snooker Coach and Snooker Enthusiast
    My Snooker Blog: www.snookerdelight.com

  • #2
    Unfortunately this won't ever happen. Nobody wants their information widely open to the public. And Admins/Moderators also can't hold our information due to the Data Protection Act 1998. The DPA 1998 stops everything like this from working.

    And going by the post count is no good either. On another forum that i frequent for Airsoft had a huge issue because of this. A user had well over 5000 posts so everyone thought he was genuine. And he had over 200 transactions to his name that were all positive. Now the issue with this is that you have to be 18 and over to purchase an Airsoft gun in the U.K. However this person was only 15. As he had so many posts and prior transactions for accessories nobody ever questioned him about his age. The worst part about this was he got away with it. The people that suffered were the people that sold them to him. It's a Criminal Offence to sell to a Minor.


    What's not to say someone posts regularly on here for two years. One day his wife leaves him and takes the house. Now this person could think well it's now or nothing. And try and sell a mass of cues in just a few days. Obviously not having them in the first place. It's happened before and i certainly wouldn't rule it out from happening again sometime.

    Comment


    • #3
      Originally Posted by hunter101 View Post
      Unfortunately this won't ever happen. Nobody wants their information widely open to the public. And Admins/Moderators also can't hold our information due to the Data Protection Act 1998. The DPA 1998 stops everything like this from working.

      And going by the post count is no good either. On another forum that i frequent for Airsoft had a huge issue because of this. A user had well over 5000 posts so everyone thought he was genuine. And he had over 200 transactions to his name that were all positive. Now the issue with this is that you have to be 18 and over to purchase an Airsoft gun in the U.K. However this person was only 15. As he had so many posts and prior transactions for accessories nobody ever questioned him about his age. The worst part about this was he got away with it. The people that suffered were the people that sold them to him. It's a Criminal Offence to sell to a Minor.


      What's not to say someone posts regularly on here for two years. One day his wife leaves him and takes the house. Now this person could think well it's now or nothing. And try and sell a mass of cues in just a few days. Obviously not having them in the first place. It's happened before and i certainly wouldn't rule it out from happening again sometime.
      Ya, completely good point about issues that could come up. I still think there is a way to make this work.
      Mayur Jobanputra, Snooker Coach and Snooker Enthusiast
      My Snooker Blog: www.snookerdelight.com

      Comment


      • #4
        IMO this site should just stop people signing up purely to sell cues, that here is the biggest problem of all. Of the instances where people have been conned its been down to the fact that all they have had to do is sign up and make a post offering to sell something. Putting them under moderation or not allowing them to use the PM function or post pictures until 10 posts is quite frankly absurd, as if that is going to deter anyone. All they have to do is make a few posts and hey presto they have the same privileges as everyone else and that for me is not right.

        On other sites I go on you usually have to earn a reputation to be able to use the seller/buyer market. Either through length of membership to the site, paying for an upgraded membership for the privilege or making at least 250 posts. Until this gets addressed on here they are basically asking for trouble. I said a few years ago when this selling section was set up that it could lead to fraud but nobody listened, I bet they are going to listen now though!
        Last edited by cueman; 28 January 2012, 09:27 AM.

        Comment


        • #5
          yeh 10 posts to become 'full' member is ot a lot is it...

          Maybe having to be a member 6 months before able to sell, 50 posts before full forum access is granted..

          RE longbomber.> As nice an idea yours is bud, it won't work. not many folk are going to be willing to drive here and there and go to all that trouble for somebody they don't know...

          Unfortunate, but selling on the forums is always going to have risks..

          Comment


          • #6
            Guys you also have to Say to yourself would you Buy a Snooker Cue Off eBay or Online Site if the Person had No Feedback and Only Just Joined! I doubt very much you would do that would you well its the Same as Listing on Here when they Just Joined.

            I personal think why would anybody just Join to Sell Cue, Case or what ever on a Forum instead of eBay where there is alot more people able to see and Bid and they would also get better Chance of a Higher Bid! Not saying everybody is Dishonest as there Not but for the Percentage of People Not Worth Taking the Risk!

            I also think you should have to be a Member for Min of 1 Month or More before your able to sell, As if you checked all members this site has and all Members who are Actually using it you would be Suprised how many dont even Log In!


            Gaz.
            Last edited by gazza147; 28 January 2012, 10:03 AM.

            Comment


            • #7
              I think even if you had all the strategies in place, like

              1. minimum member activity
              2. minimum posts
              3. paying per listing for sellers
              4. etc, etc...

              ..people would still find a way to beat the system. Until a 3rd party or person get's involved, there is always going to be some inherent risk in buying online. With my idea, all I see is a way to reduce the risk that you get scammed, not remove it completely. There will always be a case where the cue/case/etc did not live up to it's seller's claims.

              On Ebay, they have created a preferred member system, where you as the seller can optionally require that purchasers have some membership history. Perhaps that's a way to reduce fraud here.

              That is, when selling, as a suggestion, require that potential buyers have at least 100 or 200 posts in their name. And then when buying, as a suggestion, discipline yourself to buying from members that have some history and member activity. Optionally, find other members in the region that might volunteer to ensure your transaction completes safely and without issue similar to what I describe above.

              Thanks for the input guys!

              Maybe this discussion is the impetus for a future web site like CueAuctionHouse.com or something
              Mayur Jobanputra, Snooker Coach and Snooker Enthusiast
              My Snooker Blog: www.snookerdelight.com

              Comment


              • #8
                something needs to be done for sure.
                Unclevit C Brand - CueGuru Tip.

                Comment


                • #9
                  i was looking at buying something of ebay and it was collect only i asked if anybody lived near the item,could poss work this way get some one to collect for you ,the problem arises because you generally cant trust everybody all the time ,i would have no problem asking people in different parts of britain to pick stuff up for me if they are willing

                  Comment


                  • #10
                    Originally Posted by jim evans View Post
                    i was looking at buying something of ebay and it was collect only i asked if anybody lived near the item,could poss work this way get some one to collect for you ,the problem arises because you generally cant trust everybody all the time ,i would have no problem asking people in different parts of britain to pick stuff up for me if they are willing
                    That's really too bad. I too have seen some nice kit on Ebay and Gumtree that I would love to have. If you find someone willing to volunteer in Sheffield, let me know.
                    Mayur Jobanputra, Snooker Coach and Snooker Enthusiast
                    My Snooker Blog: www.snookerdelight.com

                    Comment


                    • #11
                      I think we really need to start using the rate buyer seller comments on the forum and leave the feedback weve experienced with buying and selling . I,ve sold over 50 cues in this forum and have had two major issues , one has said he will come to the forum and tell everyone what a nightmare i am to deal with and thats his choice , i could say the same about him but thats not how i deal with things .

                      I recently sold a cue to a member without a pic and he was,nt entirely happy with the cue and asked if i,d give him a refund to , i was only too happy to oblige , i must say the member in question was very polite and was a pleasure to deal with .

                      we really need to start leaving positive or negative feedback thats available to us here .

                      Comment


                      • #12
                        I think you right there bud......

                        There seems to more and more people just coming on to sell, and its there first thread/post. There is loads of genuine people/sellers out there, but as usual there's a few toe rags who mess it totally up for everybody else!!
                        Winner of 2011 Masters Fantasy game......
                        Winner of 2011 World Championship Fantasy game.......

                        Comment


                        • #13
                          i agree with hotpot and co do something based on a feedback score ,dont buy from someone who just comes on starts selling straight away,if its a first timer ask if anybody lives close and is willing to be a go between

                          Comment


                          • #14
                            Maybe i'm being too trusting here, but if you pay by paypal, are you not covered if something goes wrong ???

                            Comment


                            • #15
                              Originally Posted by jrc750 View Post
                              Maybe i'm being too trusting here, but if you pay by paypal, are you not covered if something goes wrong ???
                              Im not sure JR but like others have said there seems to be more people coming on here and just using the forum to sell things . from now on i,m gonna make sure i leave feedback when i buy and sell . i think Ferret will read this and make his own conclusions on a solution .

                              Comment

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