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  • #16
    Originally Posted by khizzy View Post
    trevor is hard to get hold of probably because he works alone and dosendt like to be disturbed too much.

    mike is quite a nice bloke,if u send him a mail with something sensible to ask he will definitely get back to you,but if you keep pestering him with mails after mails ,he dosent like it,who would?
    Hi khizzy: I thought I would ask you since you seem experienced with these
    cues. Slightly off topic ,because the topic is Stamford cue, but why is it
    TW makes one product just for the individual when it seems that MW makes
    a variety of cue's at different price points. Meaning what is the difference
    between his pro series and his other lines. Either it is a high quality MW or
    a lower priced one of less quality? MW different cue lines is confusing
    compared to TW who makes one product.

    Frankly I would rather deal with the guy that does all the work, even thou
    the other guy says he checks everything that goes out. I would hope so!

    Comment


    • #17
      Originally Posted by poolqjunkie View Post
      I agree.

      I dont think Mike "does not like to deal with customers." He has been around for a long time and have many many happy return customers. May be he just does not like to be bothered by people who think because they have paid some "kind" of money they have a right to keep demanding from him what they think they deserve from a business. I never look at Mike as a businessman--to me he is more like an artist and a top notch craftsman.

      Trevor does all his business basically through one single email address--with no website and no advertisment whatsoever. I am not sure if it is proper to say he is hard to communicate with, because I am sure there must be a way all the customers on his waiting list managed to get in touch with him to place their orders. But again his is a one man shop and if you expect it to be a "business" with a phone operator and what not then you may want to go somewhere else. I think those who really appreciate fine craftsmanship would not mind the way Trevor communicates. The most important thing about communication is that you tell him exactly what you want and he delivers. Even if the guy replies all your email within 5 minutes and answers your phone no matter when you call--if he cannot deliver what you have requested then it is just a waste of time.

      Speaking of the "kind of money" I must say I think Trevor is very cheap for the quality of his work.

      Everyone is different. You simply cannot expect everyone to act like some professional businessman. These folks are very brilliant craftsmen. The most important thing is the quality of their work, not their communication skill, or whether you think you are being treated like a VIP because of the kind of money you have spent, in my opinion.

      I am not saying I agree with how they choose to commiunicate with their customers. I am just saying I respect them as outstanding craftsmen. And I admire their ability to to push cue making to such a high level.
      I agree with most of what you have stated to a point. I would think most
      people after seeing MW site would consider it a business and it is set up
      for a customer to do the order on site, since as you say he is busy. I do
      beg to differ with his comment on his site that he makes the best cue in
      the world. I would think most would say it depends on what a person likes
      and alot of people would consider Tw at least as good as the MW cue.
      And there are alot of craftsman that make cues in England very well,
      and in other parts of the world.

      At times TW is hard to contact, meaning waiting 3to 4 weeks, unless he
      is on holidays, is too long to wait, unless as you suggest they or he get
      alot of stupid questions. I know in my case I ended up buying a used
      TW because he was just to busy to respond.

      "kind of money" I was referring to MW not TW, I don't own a MW but I
      have heard nothing but positive about his cue. And I agree TW prices are
      cheap especailly comfared to MW.

      On this topic the Samford cue, it seems to be similiar to alot of cue makers
      in that they have a Pro cue or series and other cheaper or less priced
      cue lines. Seems MW does that also.

      TW makes one cue just for you, and as you say for what you get and
      incredible cue at a great price. As I asked before why do other cue makers
      such as MW make a variety of cues? Is it for customers at a different
      price point. And how is the quality different for example a MW 500 pound
      cue and his lesser priced models, obviously the quality of the lesser
      priced cue is lower. You would think that someone like TW should cost
      more since he does everything as aposed to MW "checking everything
      before it goes out".

      When you buy a TW you get one model vs these other cue makers that
      have a range of product that make it confusing.

      Comment


      • #18
        mike has two ranges of cues,the custom made which are top of the line and which is most popular i suppose and the shark series which are butterfly spliced,butterfly spliced could mean machine made in the uk or according to kevin deroo they are handmade,but i dont think kevin figures out the difference between handmade and hand spliced.

        trevor has just one price range.the quality is the same on all his cues.

        stamford has the regular ones which are about 260 gbp , the shaft is awful on some and great on others,and the series 1 which 440 gbp and is as good as it gets material wise.both are hand spliced
        RIP NOEL, A TRUE TSF LEGEND.

        Comment


        • #19
          Originally Posted by bob1 View Post
          MW doesn't like dealing with customers?
          nonsense. i just dont have a lot of time to waste being overly talkative.

          if people are polite to me, i am polite to them. i try to answer questions clearly and to the point. but i'd be the first to admit i'm hardly 'chatty'.

          in fact, i reckon i get on very well with my customers, and generally have a healthy, humourous relationship with them. dare i say, many have become friends over the years and have no fears of contacting me.

          you just gotta get to know me thats all...



          Originally Posted by bob1 View Post

          And how is the quality different for example a MW 500 pound
          cue and his lesser priced models, obviously the quality of the lesser
          priced cue is lower.
          obviously? not that simple...

          i think you may have missed some attempts to explain the differences on my website.


          Originally Posted by bob1 View Post
          When you buy a TW you get one model vs these other cue makers that
          have a range of product that make it confusing.
          appreciate it can be confusing.

          which is why i tried to fill my website with as much detailed information as possible so that people can learn, or confirm things they already know, before going off and making their own mind up.

          but i've read it (about a million times!) and i think it's reasonably clear.

          although i'm always thinking of ways to make it clearer cos it helps people and helps me.




          Originally Posted by khizzy View Post
          but if you keep pestering him with mails after mails ,he dosent like it,who would?
          didn't stop you though did it?

          Originally Posted by poolqjunkie View Post

          Everyone is different. You simply cannot expect everyone to act like some professional businessman.
          who sir? me sir? not professional sir? how veeeerrrry dare you!!!

          Originally Posted by bob1 View Post

          Frankly I would rather deal with the guy that does all the work, even thou
          the other guy says he checks everything that goes out. I would hope so!
          lmao. and that's all i do...

          i've got just the cuemaker for you. goes by the name of keith. he does everything himself you know. therefore he must be really good...



          .
          The Cuefather.

          info@handmadecues.com

          Comment


          • #20
            Originally Posted by MikeWooldridge View Post

            i've got just the cuemaker for you. goes by the name of keith. he does everything himself you know. therefore he must be really good...



            .
            i have heard that before haven't i
            RIP NOEL, A TRUE TSF LEGEND.

            Comment


            • #21
              Originally Posted by MikeWooldridge View Post

              didn't stop you though did it?

              .
              i must admit when i order a cue i get really excited and thats the time when i give the cuemaker a tough time,but mike was very nice unlike what i expected,

              top bloke mike.
              RIP NOEL, A TRUE TSF LEGEND.

              Comment


              • #22
                Originally Posted by khizzy View Post
                but mike was very nice unlike what i expected,

                top bloke mike.
                see! i'm alright...

                you just gotta treat me right.

                maybe a few drinks, romantic meal, whisper sweet nothings...

                .
                The Cuefather.

                info@handmadecues.com

                Comment


                • #23
                  Was just wondering, do Stamford cues have any links with Stamford in Lincolnshire? The reason I ask is that I currently live in this very town.
                  G.

                  Comment


                  • #24
                    Originally Posted by gmg View Post
                    Was just wondering, do Stamford cues have any links with Stamford in Lincolnshire? The reason I ask is that I currently live in this very town.
                    G.
                    yes paul roberts of stamford is from stamford lincolnshire,he was also based there when i last ordered from him.donno about now.
                    RIP NOEL, A TRUE TSF LEGEND.

                    Comment


                    • #25
                      Originally Posted by MikeWooldridge View Post
                      nonsense. i just dont have a lot of time to waste being overly talkative.

                      if people are polite to me, i am polite to them. i try to answer questions clearly and to the point. but i'd be the first to admit i'm hardly 'chatty'.

                      in fact, i reckon i get on very well with my customers, and generally have a healthy, humourous relationship with them. dare i say, many have become friends over the years and have no fears of contacting me.

                      you just gotta get to know me thats all...





                      obviously? not that simple...

                      i think you may have missed some attempts to explain the differences on my website.




                      appreciate it can be confusing.

                      which is why i tried to fill my website with as much detailed information as possible so that people can learn, or confirm things they already know, before going off and making their own mind up.

                      but i've read it (about a million times!) and i think it's reasonably clear.

                      although i'm always thinking of ways to make it clearer cos it helps people and helps me.






                      didn't stop you though did it?



                      who sir? me sir? not professional sir? how veeeerrrry dare you!!!



                      lmao. and that's all i do...

                      i've got just the cuemaker for you. goes by the name of keith. he does everything himself you know. therefore he must be really good...



                      .
                      I was not the one that stated that you don't like communicating with people
                      that Is why I added a question mark to the comment. It was stated
                      by someone else in the thread.

                      I don't know Keith, other then is that the same person you had the debate/battle
                      on varnish vs oil finish?

                      I am not suggesting that every cue maker that does everything "must be
                      good". A positive example who has been stated by several people is TW.
                      And I would think it is a positive that he does everything, and well.

                      I like many like your cues especially the joints and the new twist joint
                      looks great. I hope to get one some day.

                      Comment


                      • #26
                        Bob, In cue building there are lots of sort of side jobs that are time consuming and repeatative. On one hand, you said you prefer to see a single guy doing all these jobs; on the other, you expressed that you were not interested in waiting a long time for email reply and did not like the long waiting list. But you cannot expect Trevor to make cues all by himself, with no help whatever, and also has time to answer all emails promotly from all over the world, takes all phone calls at all hours, and delivers the cue to you very quickly. He needs a life, too you know. Which is why guys like John and Mike get help in the shop. The end product is what really matters. Mike is not a mass production cue maker eventhough he has helps in his shop--he really is the best when it comes to building cues. Just hold one of his cues in your hand and you will agree.

                        If you order a cue from Trevor but you really want him to push the boat out you still need to pay him more. A lot of price difference is in the cosmetic aspect and it is the same for all cue makers. Is cosmetic the same as quality, I beg to differ.
                        Last edited by poolqjunkie; 24 March 2010, 07:59 AM.
                        www.AuroraCues.com

                        Comment


                        • #27
                          Originally Posted by MikeWooldridge View Post
                          see! i'm alright...

                          you just gotta treat me right.

                          maybe a few drinks, romantic meal, whisper sweet nothings...

                          .
                          back massage? happy endings? AHAHAHHA

                          man u r hilarious

                          Comment


                          • #28
                            Originally Posted by poolqjunkie View Post
                            Bob, In cue building there are lots of sort of side jobs that are time consuming and repeatative. On one hand, you said you prefer to see a single guy doing all these jobs; on the other, you expressed that you were not interested in waiting a long time for email reply and did not like the long waiting list. But you cannot expect Trevor to make cues all by himself, with no help whatever, and also has time to answer all emails promotly from all over the world, takes all phone calls at all hours, and delivers the cue to you very quickly. He needs a life, too you know. Which is why guys like John and Mike get help in the shop. The end product is what really matters. Mike is not a mass production cue maker eventhough he has helps in his shop--he really is the best when it comes to building cues. Just hold one of his cues in your hand and you will agree.

                            If you order a cue from Trevor but you really want him to push the boat out you still need to pay him more. A lot of price difference is in the cosmetic aspect and it is the same for all cue makers. Is cosmetic the same as quality, I beg to differ.
                            Thanks for your comments, you are right I can't have it both ways, I don't
                            have a MW so I should not say, if he really is the best I will take your word
                            for it. But I would also mention it is hard to say that one person makes the
                            best of anything in the entire world. You sound also like a cue maker and
                            have seen in this case and used a MW vs TW. I am sure there are many
                            other cue makers that say they make the best in the world, if not that
                            they are very proud of there product vs other cue makers.

                            It would be interesting if there was some unbiased survey on cue makers
                            that determines the best or top 10 regarding a variety of aspects of a
                            good cue. It would have to be a customer survey because I would think
                            some builders or most would not be interested in anyone in there shop.

                            Granted when a cue maker says he is the best in the world,
                            it is like saying a car maker makes the best car in the world. Alot of
                            car makers make that claim and different people have different taste,
                            weather it is a car or a snooker cue.

                            Comment


                            • #29
                              Originally Posted by poolqjunkie View Post
                              Bob, In cue building there are lots of sort of side jobs that are time consuming and repeatative. On one hand, you said you prefer to see a single guy doing all these jobs; on the other, you expressed that you were not interested in waiting a long time for email reply and did not like the long waiting list. But you cannot expect Trevor to make cues all by himself, with no help whatever, and also has time to answer all emails promotly from all over the world, takes all phone calls at all hours, and delivers the cue to you very quickly. He needs a life, too you know. Which is why guys like John and Mike get help in the shop. The end product is what really matters. Mike is not a mass production cue maker eventhough he has helps in his shop--he really is the best when it comes to building cues. Just hold one of his cues in your hand and you will agree.

                              If you order a cue from Trevor but you really want him to push the boat out you still need to pay him more. A lot of price difference is in the cosmetic aspect and it is the same for all cue makers. Is cosmetic the same as quality, I beg to differ.
                              I went to your site, very nice cue's would not mind trying one. I know that
                              Terry has one and he seems to have gone through alot of cue makers
                              products, I wonder what he thinks of the original point of this thread
                              the Stamford cue or how about MW vs Aurora cues, maybe your cue
                              might give MW a run for his money!!

                              Comment


                              • #30
                                Hi everyone
                                I'm going to pick my Stamford,which has been back
                                to Paul for some new splicing to the bottom today.
                                The cue itself I have had for a couple of years
                                it has a medium stiff shaft 8.5mm tip(kamui)and has a
                                great feel for soft screw & stun shots which is great
                                as it's only used for pool.
                                As I said a great playing cue

                                Comment

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