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contacting trevor white

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  • #16
    I can see most of you had a good experience. but it doesn't work for me. it used to be alright until july. all i am asking how is my cue going and i would like to pay the rest when it is done.

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    • #17
      Originally Posted by michael301 View Post
      I can see most of you had a good experience. but it doesn't work for me. it used to be alright until july. all i am asking how is my cue going and i would like to pay the rest when it is done.
      Keep the faith m8. Seriously. When was the last time you dropped Trevor an email?

      If it was a while back ( like 4+ weeks ), drop him another. Short and sweet. He'll get back to ya.
      Last edited by Inoffthered; 19 January 2011, 07:07 PM.

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      • #18
        I know from the experience with Trevor it can be very frustrating if You don't get the information You're after. It is very subjective situation... it is my cue and it is the most important thing to me - just natural way of thinking...

        BUT... turn things upside down. Think You have e.g. 30 emails waiting in Your inbox every morning. It takes 5 mins to read end reply every one. Every third of them causes another (immediate) reply from customer. Only this will take more than three hours to complete (if You get all done, or tomorrow there are many more).

        Instead of the mails You should be working on things (cues) that are the main point of everything. You of course get phone calls, SMS:s etc. that take You away of the main point... Sometimes You must spend days getting materials, timber, brass work etc. You of course remember every thing You should do today.

        Pretty hard to handle, isn't it? How about holidays and leisure?

        If You're doing all this by Yourself there must be a real hazzle to keep the schedule.

        The point why Trevor might be very difficult to reach some times IS NOT he is not interested to serve You, he just need to prioritise the things. I'm sure he has no problem with this. I've never had any problems in any things we have agreed with Trevor.

        After all which one is more important to You, the email or the cue from Trevor?

        And finally... if You don't get answer in reasonable time, just send another. What if he has lost his phone, or there is broken hard drive on his pc or anything he can't get to the information he needs.

        I hope readers got my point... there are still 24 hours in a day

        Esa

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        • #19
          Originally Posted by eha View Post
          I know from the experience with Trevor it can be very frustrating if You don't get the information You're after. It is very subjective situation... it is my cue and it is the most important thing to me - just natural way of thinking...

          BUT... turn things upside down. Think You have e.g. 30 emails waiting in Your inbox every morning. It takes 5 mins to read end reply every one. Every third of them causes another (immediate) reply from customer. Only this will take more than three hours to complete (if You get all done, or tomorrow there are many more).

          Instead of the mails You should be working on things (cues) that are the main point of everything. You of course get phone calls, SMS:s etc. that take You away of the main point... Sometimes You must spend days getting materials, timber, brass work etc. You of course remember every thing You should do today.

          Pretty hard to handle, isn't it? How about holidays and leisure?

          If You're doing all this by Yourself there must be a real hazzle to keep the schedule.

          The point why Trevor might be very difficult to reach some times IS NOT he is not interested to serve You, he just need to prioritise the things. I'm sure he has no problem with this. I've never had any problems in any things we have agreed with Trevor.

          After all which one is more important to You, the email or the cue from Trevor?

          And finally... if You don't get answer in reasonable time, just send another. What if he has lost his phone, or there is broken hard drive on his pc or anything he can't get to the information he needs.

          I hope readers got my point... there are still 24 hours in a day

          Esa
          well said, i couldn't agree with you more. to be honest, i think i had the patience enough, but i still can't wait to see when trevor can reply my email. I am not rush, just would like to get a response when he got time. as per my last post, i emailed him every 2-3 weeks. and i had wait for almost a year, so i think it's alright to wait another few month. but the communication is very important, dont you think?

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          • #20
            Yes indeed, the communication is very important. I'm 100% sure the You get the answers. guGuy You are dealing with is worth to trust.

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            • #21
              TW Cue

              This is exactly why I treasure my TW cue! Trevor done me a great service over the last few months. I sent him an email (begging him to reply and make me a cue, as I have been trying to get payment details out of him for many many many months with no success. When he replied to my email, he was most apologetic and took my order there and then (October) and said he would do his best to get it out before Christmas. I did my best to forget about it, thinking I would be waiting six months. Lone behold, mid December got an email with photos attached of the cue, in its full glory! If I could fit it in a safe, I would!!!
              Attached Files

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              • #22
                Mike that is another Loverly Looking Cue m8 by the Trevor White!

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                • #23
                  Originally Posted by mike.crowe View Post
                  This is exactly why I treasure my TW cue! Trevor done me a great service over the last few months. I sent him an email (begging him to reply and make me a cue, as I have been trying to get payment details out of him for many many many months with no success. When he replied to my email, he was most apologetic and took my order there and then (October) and said he would do his best to get it out before Christmas. I did my best to forget about it, thinking I would be waiting six months. Lone behold, mid December got an email with photos attached of the cue, in its full glory! If I could fit it in a safe, I would!!!
                  Very nice cue - was tempted by that design myself, but in the end I have gone with a different design - just waiting for trevor to get back to me with payment details so I can confirm order and start waiting Lol.

                  Mark

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                  • #24
                    As I have already Said!.......Please be Patient with Trevor as he is Very Busy Right Now!

                    Trevor has Contacted me back today and will Reply to all of you in the Next Few Days ok.


                    Gaz.

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                    • #25
                      Originally Posted by gazza147 View Post
                      As I have already Said!.......Please be Patient with Trevor as he is Very Busy Right Now!

                      Trevor has Contacted me back today and will Reply to all of you in the Next Few Days ok.


                      Gaz.
                      Don't worry Gaz - I am not fretting over it - I shall wait it out, be well worth it me thinks.

                      Mark

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                      • #26
                        I've got the design sorted just about and the payment details too just not the bloody cash! Fortunately though I've had 3 decent contracts confirmed today so shouldn't be too long before the ball is rolling.

                        Happy Days!
                        One day I'll make a century, I've knocked in a 51!

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                        • #27
                          Originally Posted by gazza147 View Post
                          Mike that is another Loverly Looking Cue m8 by the Trevor White!
                          Seconded. Awesome.

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                          • #28
                            I am interested in one of his cues as well. Can you send me his contact info? Thanks.

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                            • #29
                              trevor.white(at)virgin.net

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