Hi all,
I ordered a new cue + full leather case from a maker recently and it arrived today. Problem is, the cue and case is not what I've order. I also ordered tips but it wasn't there as well. Only came a wrong cue and a wrong case. The usual case would be me sending the set back by EMS but thing is, am I correct to actually ask the maker to bear shipping cost to and fro since everything was wrong in the first place?
I ordered a new cue + full leather case from a maker recently and it arrived today. Problem is, the cue and case is not what I've order. I also ordered tips but it wasn't there as well. Only came a wrong cue and a wrong case. The usual case would be me sending the set back by EMS but thing is, am I correct to actually ask the maker to bear shipping cost to and fro since everything was wrong in the first place?
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