just recently bought a new cue only to find out that the genuine african ebony is infact corion the same stuff as kitchen worktops .anyone come across this before...
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What brand of cue was it.? Save a copy of advert and your receipt and proof of purchase and any correspondence - you have a strong claim for a full refund 'if you bought it direct and the maker described it as being 'genuine African ebony' - I would ask the maker directly first for a full refund including postage costs - give them time to respond then if not bang them in SC court. If it was advertised as being genuine African ebony and it is not you have a strong argument for a full refund on your purchase under SOGA. The other material you mentioned can shatter in a more brittle way unlike real Ebony wood and I think cracks appear easier. The other fact is you say you where sold something and it is not what you where told so you may have been misled.
You may also have some redress if you bought via your credit card or thro Paypal. After you ask for a refund if he refuses then complain to them first as your purchases are usually insured.Last edited by Byrom; 5 April 2016, 06:27 PM.
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That is surprising as their web site leaves you in no doubt about what they claim the cues are made of, they actually make a bit of a thing about them being African ebony .This is how you play darts ,MVG two nines in the same match!
https://youtu.be/yqTGtwOpHu8
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Not sure why this is surprising, I'm sure lots of makers make the ebony blacker, particularly in their lower range of cues.
I traveled with a mate of mine to ******* cue maker as he was dropping it off for refinishing - they told him before he handed it over that it might come out 'not entirely black' and asked if he still wanted it doing.
Cues are finished to give the look everyone wants, I'm not really bothered how they do that - if you then go on to mess with their finish and it doesn't come out how you expect it, then you can't hold them responsible.
This has been going on for decades too, you often get old cues (> 50 years) that come out streaky after a refinish.
What I don't really understand if why the people doing the refinish can't reapply whatever was done in the first place to make it black? Sure someone will educate me!---------------------------------------------------------------------------------
Old cue collector --
Cue Sales: http://oldcues.co.uk/index.php?id=for_sale_specials
(yes I know they're not cheap, I didn't intend them to be!..)
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Only the actual heartwood of the ebony tree is pure black, away from the heartwood the colour gets streaky and then the colour disapears completely near the outside of the log. Many cue makers may well be using ebony that is not heartwood and dying it black, can't say that it's not ebony though, can't say you've been lied to, can't get your money back either.
If it's actually a composite material like ebonix then you have a case, but a cue is a tool not a work of art, so get your head down, play good snooker with it and stop moaning about aesthetics.
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Originally Posted by perpetualboredom View PostWhat I don't really understand if why the people doing the refinish can't reapply whatever was done in the first place to make it black? Sure someone will educate me!
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