I've been a long time member here, more of an observer than contributor admittedly but having more recently started playing again I've been trying to get to grips with cue related niggles, alterations etc so have been in touch with different cue makers, placed some orders and had alterations arranged etc.
If you were to use the forum as your only reference point there are certain assumptions you'd make about John himself and his cues, some of which from my own recent experience couldn't be further from the truth. I went in yesterday to get a cue re-tipped and re-finished and ended having a long-ish chat with him about all things snooker from his own cues and business to local clubs/players, some of which I thought I'd share (apologies to those waiting for Ultimates if this chat has delayed things further!):
No longer working on other cues
He turns away alteration/re-finish work on other makers' cues which is probably well known but he said it was a tough but at the same time logical decision to make. There just isn't any money in it for a start (re-tip and re-finish was £35 which I was taken aback by in a good way, fairly sure this was the same price I paid back in 2010). He also found he was getting so many jobs come in from people who have bought x y and z chinese cues from Ebay, being brought in for tapering, re-finishing, splicing which took up so much time but also required the more skilled workers, time which would otherwise be spent working on custom cue orders.
He spends most of his time on tour with the players
Certainly not from my experience, the several visits I've made to his shop I've always been greeted by John himself. He says he is so busy he hardly travels and can only afford the odd 2-3 days which he usually does over a weekend anyway.
He no longer makes cues himself
He doesn't hide the fact that he has a team of cue makers. He claims to be hands on over seeing each of the stages; while I was in there one of his team came out with an unfinished cue for him to inspect following an earlier conversation I probably interrupted by visiting the shop.
It's impossible to order a cue without waiting X number of years
This couldn't be further from the truth. He had 30-40 cues available off the rack ready to take away. Yes there is certainly a wait on Ultimates, especially the 1pc ones but Ebay and the prices on used or ready made cues made me believe that waiting times on all cues was so long that this was the only option.
Quality is no longer the same
Being in South London everyone seems to have a Parris cue so I've seen plenty, some recent and some made 20+ years ago. The cues I saw in store didn't all have perfect splicing, but neither do some of the older cues from 20 years ago which people seem to hold an elevated view of. Of the cues I saw, even the Parris collection cues (e.g. Traditional and Supreme), several had absolutely perfectly even splice work, beautiful shafts and looked absolutely perfect. The belief I had that these were the bottom of the range cues made by the amateur/rookie cue makers can't be true based on what I saw.
No doubt some of the views I held were similar to others on the forum, purely from what I saw on Ebay and comments on this forum. Even as someone relatively local and having dealt with him personally in the past it was easy for my views to be influenced and make assumptions. From my personal experience John is a nice enough chap, very approachable with model customer service. I haven't ever ordered an Ultimate cue so can't really comment on that experience. That said, it is possible for you to walk in with £400 and walk out with a perfectly good Parris cue, something more recently I've been led to believe you couldn't do.
If you were to use the forum as your only reference point there are certain assumptions you'd make about John himself and his cues, some of which from my own recent experience couldn't be further from the truth. I went in yesterday to get a cue re-tipped and re-finished and ended having a long-ish chat with him about all things snooker from his own cues and business to local clubs/players, some of which I thought I'd share (apologies to those waiting for Ultimates if this chat has delayed things further!):
No longer working on other cues
He turns away alteration/re-finish work on other makers' cues which is probably well known but he said it was a tough but at the same time logical decision to make. There just isn't any money in it for a start (re-tip and re-finish was £35 which I was taken aback by in a good way, fairly sure this was the same price I paid back in 2010). He also found he was getting so many jobs come in from people who have bought x y and z chinese cues from Ebay, being brought in for tapering, re-finishing, splicing which took up so much time but also required the more skilled workers, time which would otherwise be spent working on custom cue orders.
He spends most of his time on tour with the players
Certainly not from my experience, the several visits I've made to his shop I've always been greeted by John himself. He says he is so busy he hardly travels and can only afford the odd 2-3 days which he usually does over a weekend anyway.
He no longer makes cues himself
He doesn't hide the fact that he has a team of cue makers. He claims to be hands on over seeing each of the stages; while I was in there one of his team came out with an unfinished cue for him to inspect following an earlier conversation I probably interrupted by visiting the shop.
It's impossible to order a cue without waiting X number of years
This couldn't be further from the truth. He had 30-40 cues available off the rack ready to take away. Yes there is certainly a wait on Ultimates, especially the 1pc ones but Ebay and the prices on used or ready made cues made me believe that waiting times on all cues was so long that this was the only option.
Quality is no longer the same
Being in South London everyone seems to have a Parris cue so I've seen plenty, some recent and some made 20+ years ago. The cues I saw in store didn't all have perfect splicing, but neither do some of the older cues from 20 years ago which people seem to hold an elevated view of. Of the cues I saw, even the Parris collection cues (e.g. Traditional and Supreme), several had absolutely perfectly even splice work, beautiful shafts and looked absolutely perfect. The belief I had that these were the bottom of the range cues made by the amateur/rookie cue makers can't be true based on what I saw.
No doubt some of the views I held were similar to others on the forum, purely from what I saw on Ebay and comments on this forum. Even as someone relatively local and having dealt with him personally in the past it was easy for my views to be influenced and make assumptions. From my personal experience John is a nice enough chap, very approachable with model customer service. I haven't ever ordered an Ultimate cue so can't really comment on that experience. That said, it is possible for you to walk in with £400 and walk out with a perfectly good Parris cue, something more recently I've been led to believe you couldn't do.
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