New cue here but snapped in transit.

[GeordieDS]

Good news woke up to an email from the place i got the cue and they have told me to keep the snapped cue and they will be sending me out a replacement cue for my inconfeniance...

Excellent news that

[Saint Michael]

Great you got it replaced. But like ADR147 states, if they want to break it they usually do. Also the case with not delivering items. I've had a few problems recently. I prefer to meet up in person, or insist that the cue is fully insured. That way we are both covered.

I recently purchased a new set of 1G balls. I insisted that the seller included insurance on the postage. I'm glad i did. The balls over 3 weeks later had not arrived.

Courier companies are such a mine field. With a lot of drivers being self employed.

You could have your cue made in to an extension! Just a thought.