Mr. Keith Auld, althrough you are retired, please don't retired my money as well

[April madness]

So, is he forced into liqudation, or simply closing down due to illness? If it is the former, then he was lying again with his thread about retirement; if it is the latter, then he should have no problem making a refund, and what he later told his customers were just lies.

Lots of offtopic here. In theory, couldn't there be a combined situation? That Keith really has bad health and has to retire, and during his illness his business has also deteriorated, that closing it off means it has to undergo the process of liquidation? I bet world isn't just black or white, and surely Keith is not a liar through and through. Anyway, as I see it, there is noone to answer our questions on this forum, and making fast conclusions about situation we don't know about is not the best thing.

And I do hope Stephen gets a refund for his cue, however small hopes there might be. Good luck.

[stephen23]

Lots of offtopic here. In theory, couldn't there be a combined situation? That Keith really has bad health and has to retire, and during his illness his business has also deteriorated, that closing it off means it has to undergo the process of liquidation? I bet world isn't just black or white, and surely Keith is not a liar through and through. Anyway, as I see it, there is noone to answer our questions on this forum, and making fast conclusions about situation we don't know about is not the best thing.

And I do hope Stephen gets a refund for his cue, however small hopes there might be. Good luck.

Thx for your kindness
I do hope others who got ripped off by Keith do get refund as well

[poolqjunkie]

Lots of offtopic here. In theory, couldn't there be a combined situation? That Keith really has bad health and has to retire, and during his illness his business has also deteriorated, that closing it off means it has to undergo the process of liquidation? I bet world isn't just black or white, and surely Keith is not a liar through and through. Anyway, as I see it, there is noone to answer our questions on this forum, and making fast conclusions about situation we don't know about is not the best thing.

And I do hope Stephen gets a refund for his cue, however small hopes there might be. Good luck.

Keith did not mention anything about liquidation when he started the thread about retirement. He said he was too ill to keep making cues, that was it.

When some customers asked him for a refund, he said sure, send back the cues, after he received the cues, he told them he had a line of creditors lining up to get paid, so they would have to file a claim. He told these few customers that his company was in liquidation, and he has no control on the asset.

If a person is ill and has to close down a business, it is a voluntary action--meaning he just decided to quit.

If he is in liquidation, he is being forced to quite, it is not by choice--closing is a passive decision.

Let's play to your assumption, and say Keith business is closing due to a combination of both, then the liquidation part would be the determination factor, because it is something he would not be able to control. In that case, Keith was not being truthful in saying he had to close his shop simply because he was too ill.

You said we should not jump to fast conclusion, yet you also said Keith is surely not a liar. I am confused as to how you come to this rather black and white conclusion yourself.

My deduction(not conclusion) of Keith being a liar is a logical deduction based on what he had written on this forum so far as well as what other customers of his have said.

It is quite black and white to me, and I am sure to the unfortunate customers as well that Keith is taking their money, and keeping their cues--in my "black and white" world, this is called stealing.

He promised his customers a refund, then refused to give them anything--in my "black and white" world, this is called lying.

I am not playing any assumption or trying to come up with some totally unfounded excuses for anyone; I am just basing on facts gathered from this forum, and making my logical deduction accordingly.

[totlxtc]

We should do a whip around for these guys. Bloody cowboy

[poolqjunkie]

What is Keith's business called, as I have just checked Companies House and there is not a 'Keith Auld' anything listed.

If his business is not limited the liquidator might become appointed in bankruptcy and Keith's estate will be taken into account.

You have a very good point. I do not believe his company is limited, or incorporated. In other words, he will be personally liable for his debt.

But do you really believe he is telling the truth?

At one point just a couple months ago, according to him, he had a successful furniture business, and a master cue making business with tones of orders coming from Asia, and many cues from Mike Wooldridge, John Parris, and other cue makers finding their way into his shop for repairs. He was making claims regarding his secret finish, his secret straigtening agent--he even went as far as challenging Trevor White on a cue making challenge--then all the sudden, when pictures of his horrible cues came out on the forum, he said actually he has been very ill, has not built cues for six months. If it was true, then how could he challenge anyone to a cue making challenge? How could he be repairing all these cues? How could he be applying all his secret agents?

He ordered a cue lathe from the US, then later said the company which is using this cue lathe has nothing to do with him. In other words, it is possible that he could be making cues under another name and no one can come after him.

When customers asked for a refund, he is now in bankruptcy, and he told them they would need to file a claim.

Well, anything is possible, but these all sound very contradictory, and a bit too convenient, in my opinion. So, who knows if he is really in bankruptcy? All I know is he is a big time liar and a thief.

[GOMH71]

Maybe a visit to the Citizen's Advice Bureau would be in order ? Not in HK of course !

It did seem strange when he said it would be his last post on here. Especially as he knew he would be in a position to help / advise people better ?

Then again...maybe the guy IS really ill ? If so...what's a cue in the scheme of things ?...

[April madness]

You said we should not jump to fast conclusion, yet you also said Keith is surely not a liar. I am confused as to how you come to this rather black and white conclusion yourself.

'surely not a liar through and through' doesn't mean the same as 'surely not a liar'. at least when I wrote, I put that way intentionally, and I was sure it can be understood even from my bad English
I just don't think Keith's cues have all been failures, his business wouldn't stay there for long if they all were so bad. Anyway, I have to admit the points about liquidation you have seem to be logical...

[stephen23]

I have sent an email to Keith incase he cannot check his mail due to his illness, he can read from here

Hi Keith, you have got the cue and SHOULD REFUND to me now at paypal

I have checked there is no "Keith Auld" record at UK Companies House so how can I file a claim against your "company".

if no FULL refund is found at my paypal a/c within 5 days I wil contact UK and Hong Kong police a make a reference of internet fraud between me and Keith Auld Cue CO which locate at 32 Drake Close, Locks Health, Southhamton, Hsmpshire, UK



Regards

Stephen


P.S. I am truly dissapointed on how you deal with this case and I know I am not the only one who suffer on such act!

[poolqjunkie]

I have sent an email to Keith incase he cannot check his mail due to his illness, he can read from here

Hi Keith, you have got the cue and SHOULD REFUND to me now at paypal

I have checked there is no "Keith Auld" record at UK Companies House so how can I file a claim against your "company".

if no FULL refund is found at my paypal a/c within 5 days I wil contact UK and Hong Kong police a make a reference of internet fraud between me and Keith Auld Cue CO which locate at 32 Drake Close, Locks Health, Southhamton, Hsmpshire, UK



Regards

Stephen


P.S. I am truly dissapointed on how you deal with this case and I know I am not the only one who suffer on such act!

Could you have filed a claim with Paypal directly for a refund?
Did you pay with credit card? Can you dispute the charges?

[poolqjunkie]

'
I just don't think Keith's cues have all been failures, his business wouldn't stay there for long if they all were so bad. Anyway, I have to admit the points about liquidation you have seem to be logical...

I see what you mean, but how do you know his business has really stayed for a long time as he said it had?

How do you know he really has a cue making business, rather than say a small cue repair business, or not even that?

For someone who claims to have been a master cue maker for 30 years, he surely is very unheard of, plus there is hardly any of his cue around at all. Don't you find that a bit odd? Have you heard of him before he came on here a few months ago?

[stephen23]

Could you have filed a claim with Paypal directly for a refund?
Did you pay with credit card? Can you dispute the charges?

as it has passed the 45 days rule from paypal, maybe they won't concern about it.
yes Keith has charged on my credit card thru paypal


Anyway,if he got no money to refund, he can contact me and say I" Hey!!I am broke right now and got a tumor in my brain, please leave me alone"

pls dun hide from me please!!!

[poolqjunkie]

I have sent an email to Keith incase he cannot check his mail due to his illness, he can read from here

Hi Keith, you have got the cue and SHOULD REFUND to me now at paypal

I have checked there is no "Keith Auld" record at UK Companies House so how can I file a claim against your "company".

if no FULL refund is found at my paypal a/c within 5 days I wil contact UK and Hong Kong police a make a reference of internet fraud between me and Keith Auld Cue CO which locate at 32 Drake Close, Locks Health, Southhamton, Hsmpshire, UK



Regards

Stephen


P.S. I am truly dissapointed on how you deal with this case and I know I am not the only one who suffer on such act!

I would suggest you make a claim against Keith Auld personally, because he is personally liable unless he owns a limited company or a corporation.
It is also worth looking into the new salisbury cue company (not sure about the name, but it is something like that), which I suspect could be just keith Auld trying to conduct his business under a new name.

[poolqjunkie]

as it has passed the 45 days rule from paypal, maybe they won't concern about it.
yes Keith has charged on my credit card thru paypal


Anyway,if he got no money to refund, he can contact me and say I" Hey!!I am broke right now and got a tumor in my brain, please leave me alone"

pls dun hide from me please!!!

You can dispute the charges via your credit card company. I think that may weaken your position with your claim with Paypal. But since you think too much time has gone by for you to file a claim with Payapl anyway, you should file a charge back with your credit card company. Paypal will file a charge back against Keith Auld.

He said he has a furniture business, and I seriously doubt he is really broke. Just a couple weeks ago he just admit selling a cue to France and ordered a new cue lathe.

If you have his email saying he agreed to a refund, you have a case with your credit card company.

[ste bed]

i have to agree with alot of what poolqjunkie is saying for a so called world famous master cue maker with 30+ years experience which none/few people had heard about before he came on this forum it all seams a little funny from what i have been told he as had a number of so called buisnesses through the years i quite a few different lacations none which seem to stay open very long.i personaly think the guy is a total con artist

[checkSide]

Keith made my Father a very good cue around 20 years ago. Admittedly the quality of his new cues is not of the same standard.

Having said that, I think calling him a "liar", "thief" and "con-artist" is harsh.