New cue decision

[eaoin11]

i went on the cue builder and built my own i got the ultimate shaft ash with the african ebony butt 19oz and the 9.5 elk can you say what went bad with your order?

The shaft had super straight grain but the grain seemed too soft because the chevrons were very broad with flat spots top and bottom at two places about 6 and 12 inches from the tip. That made the taper very poor and the cue arrived slightly bent at both of these points as well.

I think they're using better ash these days though and with the Ultimate you shouldn't have to worry.

[kellz]

The shaft had super straight grain but the grain seemed too soft because the chevrons were very broad with flat spots top and bottom at two places about 6 and 12 inches from the tip. That made the taper very poor and the cue arrived slightly bent at both of these points as well.

I think they're using better ash these days though and with the Ultimate you shouldn't have to worry.

man that sucks big time i certainly hope i dont have that problem hope they sent you a replacment

[eaoin11]

man that sucks big time i certainly hope i dont have that problem hope they sent you a replacment

Well, JP did get back to me at least. I managed to straighten it and a mate talked me into letting him buy it at a considerable loss. I was probably just unlucky.

[kellz]

Well, JP did get back to me at least. I managed to straighten it and a mate talked me into letting him buy it at a considerable loss. I was probably just unlucky.

well on his website it says that if you are not happy or dont get on with your cue within 2 weeks you can return the cue as long as its not a abnormal size cue you should have returned it i hope they stay true to making top quality cues

[eaoin11]

I knew all that, but was somewhat over the whole thing at the time. The cue shouldn't have left the workshop and once you've waited two months etc it's a real pain to pay more money to send it back, wait for replacement etc. Anyway, water under the bridge now.

[kellz]

I knew all that, but was somewhat over the whole thing at the time. The cue shouldn't have left the workshop and once you've waited two months etc it's a real pain to pay more money to send it back, wait for replacement etc. Anyway, water under the bridge now.

did you have any trouble ordering your cue i have placed my order got a confirmation email but no money has been withdrawn from my bank account

[eaoin11]

did you have any trouble ordering your cue i have placed my order got a confirmation email but no money has been withdrawn from my bank account

Maybe they don't take the deposit until they start making your cue, then get the balance when it's finished? Someone else here would know. I think the wait is pretty long for ultimates, did they give you an estimate?

[kellz]

Maybe they don't take the deposit until they start making your cue, then get the balance when it's finished? Someone else here would know. I think the wait is pretty long for ultimates, did they give you an estimate?

no i didnt get a estimate but on there website it says it could take between 10-20 weeks :/