Wheels in Motion

[ferret]

I hope that everybody wil lbe emailing and calling them to complain and asking for compensation.

[snookerlass]

No point ferret, they never reply.

[zeff]

That's it. They will never reply. Some guy from WIM marked my eMails as a spam. I found that link in mail which was returned to me from aol.com:
http://postmaster.info.aol.com/errors/554rlych.html
I have never experienced such a rude behavior in my life. I am disgusted.
I would like to thank You to everyone of You for kind help. Any new are higly appreciated. Thx.

[ferret]

Can I suggest that anybody having problems first write to

Wheels in Motion
Snooker Management Ltd
PO Box 147
Daventry
Northants
NN11 5FD
England


If you have no reply for one month, then write to;

Steve Major
Wheels in Motion Snooker Managements Ltd
4 Cameron Close
NN11 9HX
Daventry

If again no luck after one month, contact your local trading standards (You can get a link from your local county council website) and also watchdog - www.bbc.co.uk/watchdog

If you can all also write a letter and PM it to me with your order details and a contact email address I will pass them onto Matthew Stevens, I am sure he will sort out any problems for you.

[April madness]

That's it. They will never reply. Some guy from WIM marked my eMails as a spam. I found that link in mail which was returned to me from aol.com:
http://postmaster.info.aol.com/errors/554rlych.html
I have never experienced such a rude behavior in my life. I am disgusted.
I would like to thank You to everyone of You for kind help. Any new are higly appreciated. Thx.

Oh, very sorry to hear that. You've already payed for your order? By a credit card? If so, can you call to your bank and ask to cancel your payment as you never got your ordered thing?

[snookerlass]

Hi Zeff, I'm shocked that WIM are treating you so badly, but if anyone can help you I am sure it will be ferret. He is certainly in the know and a star in my eye's. Good luck and you keep fighting.

[Mignon]

The site is up and running! I meant to tell you that before China Open it went down but during the tournament was back on the net.

[zeff]

Hi, I know the site is back. Unfortunatelly they are ignoring my eMails. The even marked one of my eMail as a spam. This is not acceptable behavior from their side.

[Mignon]

There is no excuse for such a thing.

[ferret]

Can everybody please PM me with their name, order number, date of order, destination country and anything you would like to say to Wheels in Motion!

I am taking this one step further for you but I need this info to make that next step. If my cunning plan works which I see no reason why it shouldn't then you will all be hearing form Wheels in Motion within a week.

[Mignon]

I think Ferret deserves some "thanks" here.

[ferret]

I don't need any thanks, thanks!

I just need some disappointed customer details to goto them with otherwise there is no point in approaching them as I will have nothing to confront them with and I have a very small window to do this too!

[ferret]

Anyone who has not yet sent me their details please do so ASAP

Reply form WIM

Kevin

Your e-mail has been passed over for my attention as the content is of considerable concern given your proposed article regarding Wheels in Motion Snooker Management Ltd, which I understand is to be posted on the Internet on or soon after 12th May 07.

As a matter of company policy, it is clear from your e-mail, that a number of our previous internet customers have been dissatisfied with the service received, and I therefore intend to deal with these matters personally in order to ensure that a mutually acceptable solution is found to the concerns you wish to raise.

I would be most grateful if you could forward the names and relevant contact details of the dissatisfied E-WIM.Net customers who have contacted you in order that we may look into each individual case and provide suitable recompense where deemed necessary.

It is our intention to deal with your enquiry in a professional and courteous manner, and at this juncture you have my personal assurance that any outstanding orders or associated comments will be dealt with in a thorough and efficient manner.

I look forward to your response in due course.

Regards


Geoff Faint