Top service from Craftsman cues in Leeds

[johno]

Picked up a new Master cue today from Simon @ Craftsman cues. Just wanted to pass on my thanks to him for the help and advice he offered. It
was my first visit to his shop and well impressed with the huge range of stock
and specs he has for sale. I must have tried well over 20 cues, and finally
settled for a master cue ultimate model. Anyone who can get over there
will defo get sorted with a cracking cue !!

[CueAntW147]

Always nice to hear good news........Simon & Dave are nice genuine people to deal with and two of the good guys in the business, always keen to help whether you can visit the showroom or not, but a big bonus if you can to try cue's out.

There own cues are good quality & great value for money, along with the other brands they offer.

Enjoy your cue anyway mate......

[johno]

Cheers mate...
You're right about being able to try the cues out it's a big bonus. I did like
some of their own cues as well - nicely finished and well balanced.

[CueAntW147]

Other good thing is even in these mad times they offer good old fashioned value for money on there own cues & across the other brands they sell, plus if you can get there like you have you can try some.......its a win win.

Not sure about you but funny thing is when you try some ( and it doesn't matter how many ) you tend to go back to the first one or two you tryed ........lol

[johno]

You are spot on !
The one I eventually picked was the 2nd cue I tried and after 2 hours of
trying the rest (no hardship though!) I knew it was the right choice.

[jrc750]

.....Not sure about you but funny thing is when you try some ( and it doesn't matter how many ) you tend to go back to the first one or two you tryed ........lol

Sounds just like my ex-wife's dress shopping expeditions - oh how i miss those

[trevs1]

Always nice to hear good news........Simon & Dave are nice genuine people to deal with and two of the good guys in the business, always keen to help whether you can visit the showroom or not, but a big bonus if you can to try cue's out.

There own cues are good quality & great value for money, along with the other brands they offer.

Enjoy your cue anyway mate......

100% agree with the above in bold. They are very good guys.

[old school]

I am glad my advice paid off for you.Craftsman provides excellent service and always offer value for money.Next time I am in the shop I am asking for my commission ( just kidding) .Enjoy your game,who knows,with confidence and improving ability you might persuade yourself to go for a custom spec next time.

[johno]

Thanks old school, good advice indeed.

[old school]

Absolutely no problem,a real pleasure.That is what this forum should be about,helping others.

[philip in china]

Where in Leeds are they?

[jrc750]

Where in Leeds are they?

Not actually in Leeds itself
51 High street
Kippax
Leeds
LS25 7AH

[philip in china]

Kippax! Know the place. Next time I am in UK I have to go to Bradford so will do a detour to Kippax.

[old school]

Well worth a visit.Simon and Dave are,as previously stated,two of "the good guys".You will not regret a visit to the shop.

[khizzy]

i beg to differ here.

today i ordered a king cue from them which was to be shipped to india,the payment went through and i sent them an email asking them to send a reduced invoice for the shipment so that i can save on the customs duty.

i get a reply saying that the UK agencies check his bank account and see how much i have paid and simon refused to send me a reduced invoice and offered a refund to which i agreed.(i bought a case off him last year with a reduced invoice,i wonder what happened then)

i told him that i have bought from most of the leading UK cuemakers and all of them have sent a reduced invoice without any problems.

i get a reply saying that i have wasted a lot of his time and he tells me to go to those who offer such services and never to contact him again.

IMHO THATS VERY RUDE AND NOT "TOP SERVICE."